Privacy Policy

About this policy

RepairLine is a repair-workshop management app. This policy explains how the app handles workshop records, optional iCloud sharing, subscriptions and support. Privacy contact: support@repairline.app. Effective date: November 2, 2026. Publisher: Aliaksei Piarkouski.

Your workshop records

You can enter customer names, phone numbers, email addresses, device models and identifiers, reported issues, work descriptions, payments, expenses, appointments, inventory and shared notes. The app stores these records on your device. Your workshop is responsible for having an appropriate basis to record its customers’ information and deciding which employees may access it. Enter only information needed for your work.

Optional iCloud synchronization

When you enable a shared workshop, records are sent to Apple CloudKit in the workshop owner’s private database and shared with invited iCloud participants. Business record payloads and workshop license payloads use CloudKit encrypted fields. Record identifiers, record types, modification information and sharing metadata are also used for synchronization. Encryption does not prevent authorized workshop members from reading shared records. RepairLine does not send your workshop database to a separate developer-operated business-data server. Apple operates iCloud under its own privacy terms. Availability depends on your Apple Account, device settings and network.

Subscription and access checks

Apple handles in-app purchases. The app uses verified subscription information, including product, transaction and original transaction identifiers, purchase environment and expiry, to check access and bind one subscription to one workshop. A workshop license snapshot is shared read-only with invited employees through CloudKit. RepairLine does not receive your payment card details or Apple Account password. To verify time for access checks, the app contacts the Cloudflare Roughtime service. It sends a fresh random challenge and validates the signed response against a public key included in the app. This request contains no customer, repair, purchase or persistent device/account identifiers. Cloudflare necessarily receives the source IP address and normal network metadata when providing this service and processes them under its applicable privacy terms. This version does not automatically contact repairline.app for time or license checks. Opening website links or emailing support remains a separate user action.

Receipt photos, contacts and permissions

Receipt text recognition uses Apple Vision on your device. The receipt-scanning feature does not save or upload the source photo; reviewed extracted text becomes part of the repair and may synchronize. Choosing an image from Photos grants access to that selection. You may import a selected contact or request permission to import accessible contacts; imported names, phones and emails become workshop customer records and may synchronize. Camera access is requested for scanning. Optional notification reminders use system notification permissions. App lock uses system authentication; the app does not receive biometric templates.

Device passcodes

Device passcodes entered for repairs are stored separately in this device’s Keychain. They are not included in RepairLine JSON backups or synchronized as workshop records. A receipt photo may visibly contain a passcode: take care when separately sharing the original image.

Backups, exports, calls and messages

You choose where to save or share backup and export files. JSON backups contain business/customer records and are not password-encrypted by RepairLine. Their destination may be local storage or a cloud provider you select. Protect these files and limit access. Calling or starting a text message opens system services; RepairLine does not automatically send messages. Copied phone numbers are placed on the system clipboard at your request.

Support and diagnostics

If you email support, we receive what you choose to send, your email address and any correspondence needed to respond. The support link can prefill the app and OS version. Do not include customer backups, device passcodes or passwords. Session synchronization counters are displayed locally; the app does not automatically upload them to a developer analytics service. No advertising or third-party analytics SDK is included in this version. We do not sell workshop data or use it for advertising tracking.

Retention and your choices

Workshop records remain until you or authorized members remove them. Archive hides an inventory item while preserving history; it is not deletion. Backups and exports remain at their chosen destination until removed there. Removing an employee’s access does not erase copies already downloaded or exported. Uninstalling the app is not a request to delete CloudKit data, files stored elsewhere or support correspondence. The owner can manage sharing and records in the app; contact support about support correspondence or questions about deletion. Support messages and operational records are retained only as needed to respond, protect the service and meet applicable obligations. You can request access, correction or deletion of information held by support using the privacy contact above. For workshop customer records, contact the workshop that holds them.

Security and changes

Use device protection, appropriate sharing permissions and protected backup storage. No storage or transmission method is an absolute guarantee of security. Apple and your chosen storage/email providers may process information in other countries according to their terms. We may update this policy when app behavior changes; the current version is published here with its effective date.

support@repairline.app